Hity tribe

"A soulmate is hard to find, a true friend is hard to come by."

Welcome to Hity Club,

For Hity, friendship is like the blood flowing through the body, a vital force for health and happiness. Today, Hity can stand strong thanks to the love of our friends – our customers who have transformed from strangers into acquaintances, and increasingly, an indispensable part of each other's lives.

Designed with the spirit of "friends of the brand," Hity Club offers a special care program exclusively for our beloved friends. Hity values the relationship and friendship we have built and continue to build together. We understand that benefits are just a small part of your connection with Hity; what's more important is the journey of fashion and life we experience together. Over time, our friendship continues to grow stronger and deeper, something Hity truly cherishes.

1. New Friend:

For new customers or those who have spent less than 18 million VND at Hity.

Benefits:

• 10% discount on the first order.
• Special birthday month discount: 15%
• Invitation to preview new collections before the general public.
• Free nationwide shipping for orders from 595,000 VND.

2. Close Friend:

For customers with a total spend from 18 million VND to 25 million VND

Benefits:

• 10% discount on all products and accompanying services.
• Special birthday month discount, along with a gift: 15%
• Priority customer service experience: schedule private shopping appointments at the store.
• Invitation to exclusive Hity events, including collection launches and special fashion events.
• Free nationwide shipping for orders from 595,000 VND.
• Receive preferential gifts in Hity's special programs for Close Friends

3. Confidant:

For customers with a total spend over 25 million VND or belonging to Hity's special customer group.

Benefits:

• 10% discount on all products and accompanying services.
• Personalized stylist service: Hity will design custom outfits to suit each individual's style and preferences.
• Priority in selecting outfits or ordering exclusive designs.
• Invitation to VIP events, including private photoshoots and personalized collection launches.
• Extended product warranty service (free repairs for 1 year).
• Receive preferential gifts in Hity's special programs for Confidants.

2. How to upgrade membership tier:

• New Friend: Automatically when a customer makes their first purchase at Hity using their phone number or email.
• Close Friend: Upgraded when the total purchase value reaches 18 million VND.
• Confidant: Upgraded when the total purchase value within a year exceeds 25 million VND or based on a special connection with the brand.

3. Key features of Hity Club:

• Personalization: Hity Club will send invitations to private events, give gifts, or notify customers about suitable products based on their individual preferences and style.
• Emotional connection: The Hity Club program not only focuses on benefits but also builds long-term and deep relationships with customers, where they feel cared for and valued as a friend of the brand.

4. Connection and communication:

• Hity will update membership status and benefits via email, messages, and personal notifications through the app or website. At the same time, information about Hity's special promotions and events will be sent to customers in each tier to ensure they do not miss out on exclusive offers.

If you need to check your membership tier, please contact Customer Service hotline 0909028606